This is a story about the lessons of speaking up too fast. I call it “What to do if you interrupt someone?”Continue reading →
I tell this story , as a gift from my friend Jack, to anyone I meet who has a short temper or who is around someone with a short temper.Continue reading →
Persuading someone is quite a skill. I am not talking about manipulation. Here I am speaking of how to get someone to do what you want – openly and honestly.Continue reading →
This seems to me the story of just about every addictive behavior I can think of. The person complaining is the one who's got to do something. Responsibility rests in the complainer.Continue reading →
In Taoist perspective even good and evil lose their absolute character. I share this with people who firmly believe their point of view is the right one.Continue reading →
This is the training tool for communication. It's purpose is to train people in the 52 distinct skills necessary for making speakers feel heard and making listeners relaxed while listening to anything.Continue reading →
What is mirroring good for? Here's a list.Continue reading →
This is a true story I sometimes tell people who are first learning to use Mirroring and who are resisting practicing.Continue reading →
I use these three terms (Master, Slave, Friend) to refer to the three positions from which and to which communication can be addressed. These are similar to the positions in Transactional Analysis of Parent, Child, and Adult. No one is a Master. They just speak, and perhaps think, from the Master position. No one is a Slave. They just speak from the Slave position.
MasterTalk seems extremely easy to identify in conversation and writing.
Handling the language of Master/Slave RelationshipsContinue reading →